Warranty Policy
Last updated: 13 October 2026
Every laptop, desktop, monitor and tablet from DigitalBluez has a 6-month warranty from the date of delivery. Accessories carry the warranty shown on their product page.
What is covered
Hardware failures from normal use: motherboard, RAM, storage, display, keyboard, touchpad, speakers and ports; charger defects; and a battery that won't charge, isn't detected or swells.
What is not covered
- Physical damage (cracks, broken screen, bent body, drops).
- Liquid damage.
- Motherboard, CPU or GPU damage caused by an electrical short (shorting).
- Repair or modification by anyone other than DigitalBluez.
- Software issues and data loss.
- Normal wear, including battery capacity falling with age.
What we do
We repair it. If it can't be repaired, we replace it with a unit of equal or better specification. If no replacement is available, we refund the purchase price.
How to claim
WhatsApp +91 99911 11193 or email info@digitalbluez.com with your order number, a photo and a video of the problem. We reply within 2 working days, and most repairs are finished within 7 working days of the unit reaching us.
Courier
You pay to send the unit to us. We pay to send the repaired or replacement unit back. Walk-in service at our Greater Noida store is free.
After the warranty
Repairs are charged at actual cost, quoted before any work begins.
Faulty on arrival? See our Replacement Policy.